A Culture Centered Around Integrity, Growth And Connection
We have three deeply held beliefs and principles that guide how we behave and the decisions we make. Our culture is no exception – we work every day to make sure our culture reflects our values.
Integrity
Operate in the best interest of our clients and team members with transparency and trust at the forefront.
Growth
Provide support and guidance for self-improvement throughout the entire National Debt Relief journey.
Connection
Make connections rooted in humanity, kindness and compassion.
Below Are Some Of The Ways Our Values Come To Life In Our Culture
Integrity
We believe that integrity starts with our people. Our application and interview process focuses on honesty, openness and transparency – both ways. We’re not just looking for the right fit for us, we also want to make sure each candidate makes the best decision for themselves as well. So, we encourage you to ask questions along the way (even the awkward, difficult ones). We commit to giving you the most direct and honest answer.
What You Can Expect From Us During The Hiring Process
An honest glimpse into what it’s like to work at National Debt Relief – from the day-to-day activities to career paths, trainings and opportunities
Salary transparency for all posted roles. If you don’t see the expected salary range posted within the job description, feel free to ask us for it
Detailed information about our benefits packages, which are available for your review
Open and honest communication – we’re always available to help answer questions and guide you through the interview process
Adherence to all state and local hiring policies
To Maintain A Culture Of Integrity, Here Are Some Characteristics We Look For In All Our Candidates:
- Connects with our brand values – integrity, growth and connection
- Desire to make a difference in consumers’ lives
- Is a clear, transparent communicator
- High level of emotional intelligence and compassion
- Flourishes in a fast-paced environment
- Inspires, uplifts and motivates others around them
- Welcomes a remote-first environment with a diverse team
- Unafraid to take risks and think big
- High degree of accountability and determination
Growth
Growth doesn’t stop with our clients – many of our team members have grown with us over the years, and much of our leadership team started with us early in their careers. In fact, over 50% of our team members have been with us for more than 2 years and almost 25% for more than 6 years.
All Of Our Programs Are Geared Towards Expanding Our People’s Knowledge And Fostering Their Career Growth
We have multiple programs in place to help our people grow, both personally and professionally. These include broader learning and development programs focused on inclusive learning opportunities, as well as team-specific programs that help our team members master technical skills, software applications, processes and policies, and client interactions specific to their roles.
Here’s A Peek At Some Of The Programs We Offer:
Aspiring Leaders Program
A three-month program for individual contributors who are looking to step into managerial roles and further professional development skills
Manager Development Program
A three-month program for people managers who are looking to sharpen up basic management and leadership skills
Executive Development Program
A three-month program for Directors and above to develop specific competencies around leading teams
Communication And Coaching
Open to all, these programs give team members personal insights and help them develop consistent communication and coaching styles
Connection
We prioritize meaningful connection in our day-to-day business practice – from the connections we build with our clients and with each other, to the ones we make with communities and organizations to support important causes and move our mission forward.
Below Are Some Examples Of How Connection Shows Up Across Our Organization
Philanthropy & Volunteerism
- Our philanthropy program connects us to other communities around the country. We donate to two nonprofits every month, which includes contributions from team members, as well as a 100% company match.
- All team members get one day of paid volunteer time off to dedicate time to their communities of choice and make an impact in the causes that matter most to them.
- We also offer nationwide events and volunteer opportunities with incentives for team members to who get involved.
Recognition & Community
- Recognition is a big part of what brings team members together in an increasingly virtual world. We use a digital peer-to-peer recognition platform to encourage shout-outs that are linked to rewards, to deepen our connection with each other and build community.
- Throughout the year, various team and company outings are hosted to give team members an opportunity to connect and build relationships outside of work.
Work-Life Harmony
- We give all team members the option of working remotely, or if they prefer, coming into our HQ in NYC’s financial district. We also offer flexible schedules for many of our positions.
- All employees get up to three paid personal choice holidays
85% of our team members think that National Debt Relief is a great place to work, compared to a national average of 57%*
We were awarded one of the “Great Places to Work” for four consecutive years.
We were also voted one of the Best Workplaces in NY 2023 by Fortune.
*Source: Great Place To Work® 2022 Global Employee Engagement Study
What Our Employees Love About Working At National Debt Relief
