A Culture Centered Around Integrity, Growth, Connection And Courage
We have four deeply held beliefs and principles that guide how we behave and the decisions we make. Our culture is no exception – we work every day to make sure our culture reflects our values.
Integrity
We do what’s right for you.
Growth
Progress is always possible.
Connection
People come first.
Courage
Together, we face challenges head-on.
Below Are Some Of The Ways Our Values Come To Life In Our Culture
Integrity
Trust matters here. We believe in being open and honest, so people can feel confident in the decisions they’re making. Our promise is simple: We act in the best interest of the people we serve, always.
What You Can Expect From Us During The Hiring Process
An honest glimpse into what it’s like to work at National Debt Relief – from the day-to-day activities to career paths, trainings and opportunities
Salary transparency for all posted roles. If you don’t see the expected salary range posted within the job description, feel free to ask us for it
Detailed information about our benefits packages, which are available for your review
Open and honest communication – we’re always available to help answer questions and guide you through the interview process
Adherence to all state and local hiring policies
To Maintain A Culture Of Integrity, Here Are Some Characteristics We Look For In All Our Candidates:
- Connects with our brand values – integrity, growth, connection and courage
- Desire to make a difference in consumers’ lives
- Is a clear, transparent communicator
- High level of emotional intelligence and compassion
- Flourishes in a fast-paced environment
- Inspires, uplifts and motivates others around them
- Welcomes a remote-first environment with a diverse team
- Unafraid to take risks and think big
- High degree of accountability and determination
Growth
We believe improvement happens step by step. By encouraging growth and positive change, our team helps people move toward a stronger, more confident future.
Grow Here. Lead Here. We invest in people—intentionally. Our programs are built for real roles, real skills, and real impact across the business.
Programs At A Glance
Aspiring Leaders Program — for Individual Contributors
A cohort for high-performing ICs ready to step into their first people-leadership role. Builds practical capability in coaching, feedback, and decision-making—and the confidence to lead effectively from day one.
Manager Development Program — for People Managers
For managers ready to scale their leadership. Sharpens fundamentals and strengthens business acumen, strategic planning, cross-functional execution, and the ability to build strong, high-performing teams.
Supervisor Curriculum — for Supervisors & Team Leads
Hands-on training for frontline leaders. Focus areas include effective 1:1s, performance coaching, scheduling and workflows, clear communication, and leading through change. Delivered with practical toolkits for immediate use.
Directors+ Growth — for Senior Leaders
1:1 executive coaching tied to business outcomes, plus eligibility to attend conferences for market insight and network expansion. The mandate: accelerate enterprise impact while developing the next generation of leaders.
Connection
We create real human connections. Our team meets people where they are, listens without judgment, and offers encouragement every step of the way. Our goal is to be a partner you trust to always be in your corner.
Below Are Some Examples Of How Connection Shows Up Across Our Organization
Philanthropy & Volunteerism
- Our philanthropy program aligns with our mission—empowering individuals to move forward with confidence and build a better financial future. We support mission-aligned organizations each quarter through contributions from team members, along with a 100% company match.
- All team members get one day of paid volunteer time off to dedicate time to their communities of choice and make an impact in the causes that matter most to them.
- We also offer nationwide events and volunteer opportunities with incentives for team members to who get involved.
Recognition & Community
- Recognition is a big part of what brings team members together in an increasingly virtual world. We use a digital peer-to-peer recognition platform to encourage shout-outs that are linked to rewards, to deepen our connection with each other and build community.
- Throughout the year, various team and company outings are hosted to give team members an opportunity to connect and build relationships outside of work.
Work-Life Harmony
- We give all team members the option of working remotely, or if they prefer, coming into our HQ in NYC’s financial district. We also offer flexible schedules for many of our positions.
- All employees get up to three paid personal choice holidays
Be the Reason People Choose Courage Over Debt
Courage
Taking on challenges can feel overwhelming, but with National Debt Relief you don’t have to do it by yourself. We’re here to offer clarity, encouragement, and steady support. Our Team will stand with you through the tough stuff and help turn uncertainty into courage.
87% of our team members think that National Debt Relief is a great place to work, compared to a national average of 57%*
We were awarded a ‘Great Places to Work” for eight years
Named in Built In’s 2025 Best Places to Work Award, securing number 27 on the list of 50 Best Remote Large Companies to Work For in 2025
*Great Place To Work® 2021 Global Employee Engagement Study.
What Our Employees Love About Working At National Debt Relief
